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Meet Our Expert Specification Team
As hospitality experts, we understand the demands of high-end hotel design and specification. We support your project from concept to completion, collaborating closely with your team to understand your unique vision and deliver precisely what your hotel needs.
We take pride in our personal, hands-on approach. Our expert team will immerse themselves in your project, ensuring that every design detail reflects your goals and enhances your guest experience. We offer an exclusive range of European-sourced brands, combining exceptional craftsmanship with sustainability and performance.
At Versatile, no two projects are ever the same, because no two clients are. Every solution is individually crafted to bring your vision to life, with the expertise and care that only decades of experience can provide.
Ita O’Brien is Head of Specifications at Versatile, leading the team in building strong relationships and delivering tailored solutions for architects, designers, hoteliers, and private homeowners.
With over five years at Versatile and two decades of experience in the fashion industry, Ita brings a deep understanding of design, detail, and emerging trends to every project. She works closely with architects, designers, hoteliers, and homeowners to guide them through the specification process — always with the goal of creating spaces that are both beautiful and functional.
Susan Noctor is Specification Manager at Versatile, where she brings over 20 years of expertise to every project.
With a background in interior design and a keen eye for detail, Susan works closely with architects, interior designers, private homeowners, and developers to deliver spaces that balance style and functionality.
Driven by a genuine passion for helping clients achieve their desired look and feel, she ensures every specification reflects both vision and practicality.
Rebecca Moran is part of Versatile Specification Team, providing essential support and coordination across a wide range of projects.
Since joining the company over two years ago, Rebecca has played a key role in assisting both colleagues and clients — ensuring smooth communication, accurate specifications, and efficient delivery of sanitaryware and tile packages.
Her organised approach and commitment to client service make her a trusted point of contact throughout every stage of the process.
Silvia Smith is the newest member of Versatile’s Specification Team and a key part of the departments day-to-day operations. While studying for a Certificate in Quantity Surveying, Silvia brings strong organisational skills and attention to detail to her full-time role. She plays an important part in coordinating project information, supporting the team, and ensuring the smooth flow of documentation and communication across all sanitaryware and tile specifications.